Villa La Ceiba | 5BR | Waterfront Hotel Zone Luxe

Let me start by saying the pictures don’t do this place justice. It’s easily the most beautiful villa I’ve ever stayed at. Absolutely breathtaking from the moment you walk in, to the various rooms/areas within the villa. The hosts were PHENOMENAL communicators. As soon as we booked they put us in a group chat with a team of people to help with any questions that came up. They responded super timely to every question we had. Joy was so pleasant and helpful, she was there upon check in to give us a tour and answer our questions, and again when we checked out. The villa is fully stocked with everything needed and spotless. The pool was great and we had a private dock where we were able to order jet skis to the house! So fun. The location/neighborhood looks a little up and coming as there is some construction around, but it’s within the hotel zone and less than a 15 mins drive to most everything we wanted to see. 10/10 recommend staying here.

Our stay was extremely disappointing, especially because we booked and fully prepaid for what was presented as a high-end villa. The villa itself is beautiful, and we genuinely wanted to stay there. In fact, we would have remained for the entire reservation if the air-conditioning had actually cooled the house to a comfortable level. From the moment we arrived, the property felt extremely warm. The AC units were running and blowing air, but the house itself was not cooling properly. We kept all doors and windows closed and waited for approximately five hours, hoping the temperature would improve, but it never became comfortable enough for us to stay. We reported the problem immediately and gave the management every opportunity to address it. Instead, they repeatedly insisted that everything was working normally, even though our actual experience inside the house was completely different. The people sent to inspect the AC did not present themselves to us as certified HVAC technician

Recomiendo al 100% el Lugar es increíble